WE ARE GROWING.

About Spotify:

Spotify is the world's leading audio streaming platform, connecting millions of users with their favourite music, podcasts, and audiobooks. We're passionate about creating innovative experiences that inspire and entertain audiences across the globe. In East Africa, we're on a mission to revolutionise how people consume audio content, and we're looking for a talented individual to join our journey. 

Role Overview:

As a Communications Associate, you'll be the face of Spotify Communications in East Africa, acting as a key point of contact for our media and influencer partners in the region. You will work closely with the Head of Communications, SSA, and the West Africa Communications Associate to execute impactful PR campaigns and build strong relationships with key stakeholders. Your primary focus will be on proactive and reactive press office management, media & influencer relations, event management, content development, and executing local PR strategies in East Africa. 

Role Overview:

• Establish and manage a press office in East Africa based in Nairobi, planning and executing localised PR campaigns in Kenya, Rwanda, Uganda, and Tanzania.
• Oversee and coordinate the day-to-day execution of PR activities in the region, ensuring seamless communication with the local PR agency in Nairobi. 
• Act as the main point of contact for the PR agency in East Africa. 
• Develop localised press releases, media alerts, data-driven storytelling, and outreach materials tailored to East African audiences. 
• Build and maintain strong relationships with key media contacts, influencers, and stakeholders in the region. 
• Collaborate with internal teams (Growth, Consumer Marketing, Social, Music) to align communication strategies with broader business goals. 
• Monitor, analyse, and report on the performance of PR campaigns, providing insights to optimise future efforts. 
• Provide support for risk communication in East African markets. 
• Contribute to the re-ignition and management of the Spotify VIP program in Kenya and build out one for East Africa.
• Focus on tailored storytelling efforts that highlight Spotify's impact and relevance in East Africa. Manage press coverage and ensure reporting aligns with SSA objectives, maintaining a positive media presence. 
• Provide local cultural insights and recommendations to enhance the localisation and relevance of content. 
• Report directly to the Head of Communications, SSA, and collaborate with the West Africa Communications Associate to ensure a cohesive approach to communications across SSA. 

Qualifications:

• Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
• 3+ years of experience in public relations, media relations, or a similar role, preferably within the technology or entertainment industry. 
• Existing strong relationships with key media contacts in Kenya is a MUST, and pre-existing media relationships in Uganda and Tanzania are highly advantageous.
• Excellent written and verbal communication skills, with the ability to craft compelling narratives and adapt messaging for diverse audiences. 
• Proven track record of developing and executing successful PR campaigns.
• In-depth understanding of the East African media landscape and cultural nuances.
• Strong project management and organisational skills, with the ability to manage multiple priorities efficiently. 
• Ability to work independently and as part of a geographically dispersed team.
• Passion for music and audio streaming is a plus. 

Benefits:

• Be a part of a dynamic, global team at the forefront of the audio streaming industry.
• Contribute to Spotify's growth and expansion in a vibrant and culturally rich region
• Gain invaluable experience in a fast-paced, innovative environment. 
• Competitive compensation.

Job description:

We are seeking a dynamic and innovative Account Director to join our team. The ideal candidate will be a strategic thinker with a proven track record in managing high-profile clients across both consumer and business sectors. A deep understanding of the hospitality industry would be a significant advantage. This role demands a creative and results-driven individual who can develop and execute impactful PR campaigns that generate measurable results. You will be responsible for building strong client relationships, driving positive media coverage, and contributing to the overall growth of the agency.

Key Responsibilities:

Strategic leadership: Develop and oversee the execution of sophisticated, high-impact PR strategies that align with client business objectives and achieve measurable results across Sub-Saharan Africa.

Client management: Serve as the primary point of contact for high-profile clients, ensuring exceptional service and exceeding client expectations through proactive management and strategic counsel.

Team oversight: Lead and mentor account teams, ensuring cohesive and efficient campaign execution while fostering professional growth and development within the team.

Media relations: Cultivate and leverage robust relationships with key media contacts and industry influencers to secure high-visibility coverage and drive client success.

Campaign execution: Oversee the creation and implementation of innovative PR campaigns, including crisis management, reputation enhancement, and media outreach, tailored to the unique needs of each prestigious client.

Performance analysis: Monitor, analyse, and report on campaign performance and media coverage, providing actionable insights and recommendations to optimise strategies and drive results.

Requirements:

Experience: Minimum of 7 years in PR, with a strong background in managing high-profile accounts across both consumer and business sectors. Extensive experience in high-pressure environments is essential.

Proven success: Demonstrated success in developing and executing successful PR strategies that deliver substantial, measurable results for prestigious clients.

Communication skills: Superior written and verbal communication skills with a talent for crafting compelling narratives and strategic messaging.

Organisational skills: Exceptional organisational and time management abilities with a proven capability to manage multiple high-stakes projects simultaneously.

Adaptability: Ability to excel in a dynamic, fast-paced environment, adeptly managing changing priorities and emerging challenges.

Problem-solving: Must possess strong analytical skills to identify issues, develop creative solutions, and implement them efficiently.

Resourcefulness: Should be able to find innovative ways to overcome challenges and achieve goals with limited resources.

Decision-making: Exhibit good judgement and the ability to make timely decisions, even in high-pressure situations.

Desired Skills and Qualities: Strategic insight: Deep understanding of media landscapes, emerging trends, and digital platforms, with a strategic mindset for high-pressure client environments.

Client relationship management: Proven ability to build and maintain robust client relationships based on trust, respect, and strategic partnership.Leadership: Strong leadership qualities with a collaborative approach, a commitment to team development, and the ability to inspire and guide a high-performing team.

Data-driven: A data-oriented approach to measuring campaign performance and optimising strategies based on insights and analytics.

Job description:

The Group Account Director will oversee multiple account teams, driving client satisfaction, delivering strategic value, and ensuring operational excellence. This senior role will act as a bridge between clients and our creative, PR, and digital teams, ensuring seamless integration of campaigns across all platforms.

The ideal candidate is a leader with extensive experience in strategic communications, exceptional client management skills, and the ability to inspire and empower teams.

Key responsibilities:

Client management:

• Act as the primary contact for key client accounts, nurturing strong, trusted relationships.
• Lead the development of innovative, multi-channel strategies that align with client objectives.
• Proactively identify opportunities for organic growth within existing accounts.

Team leadership:

• Oversee and mentor a team of Account Directors, ensuring high standards of client service and professional development.
• Work closely with Business Unit Directors to align team performance with company goals.
• Foster a collaborative and inclusive work environment.

Strategic oversight:

• Ensure all campaigns are strategically aligned, data-informed, and executed to the highest quality.
• Maintain a thorough understanding of industry trends, new technologies, and market opportunities to inform strategies.
• Review and approve key deliverables, ensuring they meet client expectations and align with brand archetypes.

Operational excellence:

• Collaborate with internal teams to streamline processes and optimise resource allocation.
• Manage budgets, forecasts, and account profitability.
• Lead pitches and proposals for prospective clients.

Stakeholder engagement:

• Represent Irvine Partners in high-level client and industry engagements.
• Advocate for the agency’s vision, values, and innovative approach in all external interactions.

Requirements:

• Expertise: Proven ability to manage complex, multi-channel campaigns across sectors, particularly technology, FMCG, or retail.
• Leadership: Strong experience in leading and inspiring teams while driving performance and morale.
• Client focus: Exceptional client management skills, with a track record of maintaining and growing client relationships.
• Strategic thinking: Ability to develop forward-thinking strategies grounded in research and data insights.
• Communication: Outstanding written and verbal communication skills, including presentation delivery.
• Tech-savvy: Familiarity with digital platforms, analytics tools, and the latest technologies shaping communications.

Job description:

We are seeking a dynamic and innovative Senior Account Manager to join our team. The ideal candidate will be a strategic thinker with a proven track record in managing high-profile clients across both consumer and business sectors. A deep understanding of the hospitality industry would be a significant advantage. This role demands a creative and results-driven individual who can develop and execute impactful PR campaigns that generate measurable results. You will be responsible for building strong client relationships, driving positive media coverage, and contributing to the overall growth of the agency.

Requirements:

• Minimum of 5 years of experience in PR, with a strong focus on both consumer and business clients.
• Proven track record of developing and executing successful PR campaigns that deliver measurable results.
• Excellent written and verbal communication skills with the ability to craft compelling narratives.
• Strong organisational and time management abilities with the ability to handle multiple projects simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience in the hospitality industry is a plus.

Key attributes:

• A passion for storytelling and the ability to create engaging content across various platforms.
• Strong understanding of media landscape and emerging trends, including digital and social media.
• Proven ability to build and maintain strong client relationships based on trust and partnership.
• A collaborative and team-oriented approach with a strong desire to mentor and develop team members.
• A data-driven mindset with the ability to measure campaign performance and optimize strategies accordingly.

Job description:

Irvine Partners is seeking a dynamic and creative Marketing Manager to elevate our brand across global markets, with a strong focus on EMEA. You will play a pivotal role in crafting and executing compelling content marketing strategies that enhance the visibility of Irvine Partners and its clients. This position requires experience in content marketing and PR, particularly across diverse markets, and a deep understanding of how to build and amplify brand presence on a global scale. 

Key responsibilities:

• Content strategy development: Create and implement innovative content marketing strategies to position Irvine Partners as a leader in creative communications
• PR integration: Leverage PR knowledge and tactics to amplify brand messaging, ensuring consistent media engagement across key markets
• Global brand amplification: Focus on expanding the Irvine Partners brand globally, particularly in EMEA, aligning content with cultural and market nuances
• Content creation: Execute on developing a wide range of content, including blog posts, whitepapers, case studies, social media, email campaigns, and multimedia
• Social media management: Curate, manage, and grow Irvine Partners’ social media presence across multiple platforms to increase engagement and brand awareness.
• Market research: Stay updated on trends in the content marketing and PR landscape, particularly in EMEA, to inform and adapt strategies
• Cross-Functional Collaboration: Work closely with our PR, design, and client services teams to ensure content aligns with broader brand objectives and client campaigns.
• Performance analysis: Track, analyse, and report on the success of content marketing campaigns using metrics and KPIs, recommending improvements as needed.
• Internal marketing: Run internal communications strategy to engage and align global teams with Irvine Partners' brand vision.
• Industry events: Develop and host free industry events to showcase Irvine Partners’ expertise and foster networking opportunities

Qualifications:

• Bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or related field
• 3+ years of experience in content marketing, with a strong understanding of PR.
• Proven track record of successfully managing content strategies across multiple EMEA markets
• Experience in global brand amplification and working with international teams
• Strong content creation and storytelling skills
• Strong knowledge of SEO, SEM, and digital marketing tools
• Basic knowledge of CMS
• Ability to create multimedia content
• Proficiency in social media platforms
• Data-driven mindset, able to analyse performance metrics and optimise content accordingly.

Attributes:

• Creative thinker with the ability to generate innovative ideas and strategies
• Strong project management skills with the ability to manage multiple projects simultaneously
• Excellent communication and interpersonal skills, with the ability to collaborate across teams and work independently
• Adaptability to fast-paced, evolving environments and international markets
• A passion for storytelling and building brand presence globally

Job description:

The Business Unit Director plays an essential role in the senior leadership team by providing strategic and operational input. We expect this person to possess strong leadership and communication skills, with the ability to influence decisions within the leadership team, delegate effectively, support initiatives, and remain accountable for the rollout of client campaigns within the PR and Comms agency across various sectors. They must undertake ongoing monitoring and assessment of best practice in the category, identifying opportunities for adoption. Attracting, retaining, and growing the best account management team in the industry is crucial, along with supporting knowledge transfer and upskilling through relevant learning channels. They will implement strategic initiatives, monitor workflow processes, optimise internal and external resource allocation, and excel in writing, pitching, and presenting. Ultimately, they will develop the account management team to create and seamlessly deliver integrated campaigns that meet client expectations and deliverables.

Requirements:

• A relevant PR/ Comms/ Journalism degree or higher.
• At least 9-12 years of relevant experience in the PR and Comms/ agency industry.
• At least 5 years of experience in managing a team or leadership capacity.
• Excellent writing, speaking and presenting skills.
• Innovative, good problem solver.
• Cultivate and maintain good client and media relations.

Key attributes:

• Team player
• Cultivate a collaborative management style
• Work well in a diverse workforce hybrid environment 
• Able to work well in a fast paced high pressured environment 
• Assertive
• Proactive
• Strong innovation
• Strong maintenance of client relations
• Strong media relations
• Meticulous with attention to detail