WE ARE GROWING.

Job description:

The Group Account Director will oversee multiple account teams, driving client satisfaction, delivering strategic value, and ensuring operational excellence. This senior role will act as a bridge between clients and our creative, PR, and digital teams, ensuring seamless integration of campaigns across all platforms.

The ideal candidate is a leader with extensive experience in strategic communications, exceptional client management skills, and the ability to inspire and empower teams.

Key responsibilities:

Client management:

• Act as the primary contact for key client accounts, nurturing strong, trusted relationships.
• Lead the development of innovative, multi-channel strategies that align with client objectives.
• Proactively identify opportunities for organic growth within existing accounts.

Team leadership:

• Oversee and mentor a team of Account Directors, ensuring high standards of client service and professional development.
• Work closely with Business Unit Directors to align team performance with company goals.
• Foster a collaborative and inclusive work environment.

Strategic oversight:

• Ensure all campaigns are strategically aligned, data-informed, and executed to the highest quality.
• Maintain a thorough understanding of industry trends, new technologies, and market opportunities to inform strategies.
• Review and approve key deliverables, ensuring they meet client expectations and align with brand archetypes.

Operational excellence:

• Collaborate with internal teams to streamline processes and optimise resource allocation.
• Manage budgets, forecasts, and account profitability.
• Lead pitches and proposals for prospective clients.

Stakeholder engagement:

• Represent Irvine Partners in high-level client and industry engagements.
• Advocate for the agency’s vision, values, and innovative approach in all external interactions.

Requirements:

• Expertise: Proven ability to manage complex, multi-channel campaigns across sectors, particularly technology, FMCG, or retail.
• Leadership: Strong experience in leading and inspiring teams while driving performance and morale.
• Client focus: Exceptional client management skills, with a track record of maintaining and growing client relationships.
• Strategic thinking: Ability to develop forward-thinking strategies grounded in research and data insights.
• Communication: Outstanding written and verbal communication skills, including presentation delivery.
• Tech-savvy: Familiarity with digital platforms, analytics tools, and the latest technologies shaping communications.

Job description:

We are seeking a dynamic and innovative Senior Account Manager to join our team. The ideal candidate will be a strategic thinker with a proven track record in managing high-profile clients across both consumer and business sectors. A deep understanding of the hospitality industry would be a significant advantage. This role demands a creative and results-driven individual who can develop and execute impactful PR campaigns that generate measurable results. You will be responsible for building strong client relationships, driving positive media coverage, and contributing to the overall growth of the agency.

Requirements:

• Minimum of 5 years of experience in PR, with a strong focus on both consumer and business clients.
• Proven track record of developing and executing successful PR campaigns that deliver measurable results.
• Excellent written and verbal communication skills with the ability to craft compelling narratives.
• Strong organisational and time management abilities with the ability to handle multiple projects simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience in the hospitality industry is a plus.

Key attributes:

• A passion for storytelling and the ability to create engaging content across various platforms.
• Strong understanding of media landscape and emerging trends, including digital and social media.
• Proven ability to build and maintain strong client relationships based on trust and partnership.
• A collaborative and team-oriented approach with a strong desire to mentor and develop team members.
• A data-driven mindset with the ability to measure campaign performance and optimize strategies accordingly.

Job description:

The Business Unit Director plays an essential role in the senior leadership team by providing strategic and operational input. We expect this person to possess strong leadership and communication skills, with the ability to influence decisions within the leadership team, delegate effectively, support initiatives, and remain accountable for the rollout of client campaigns within the PR and Comms agency across various sectors. They must undertake ongoing monitoring and assessment of best practice in the category, identifying opportunities for adoption. Attracting, retaining, and growing the best account management team in the industry is crucial, along with supporting knowledge transfer and upskilling through relevant learning channels. They will implement strategic initiatives, monitor workflow processes, optimise internal and external resource allocation, and excel in writing, pitching, and presenting. Ultimately, they will develop the account management team to create and seamlessly deliver integrated campaigns that meet client expectations and deliverables.

Requirements:

• A relevant PR/ Comms/ Journalism degree or higher.
• At least 9-12 years of relevant experience in the PR and Comms/ agency industry.
• At least 5 years of experience in managing a team or leadership capacity.
• Excellent writing, speaking and presenting skills.
• Innovative, good problem solver.
• Cultivate and maintain good client and media relations.

Key attributes:

• Team player
• Cultivate a collaborative management style
• Work well in a diverse workforce hybrid environment 
• Able to work well in a fast paced high pressured environment 
• Assertive
• Proactive
• Strong innovation
• Strong maintenance of client relations
• Strong media relations
• Meticulous with attention to detail